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Absolutely amazing experience working with Billy. before I even got home I was already in touch with him to plan my next trip. I will never use anyone else. He set up my itinerary and had the best recommendations! He knew the exact trip I wanted and was very accessible during my trip. Absolutely loved all the perks that come with booking with him! So exited to use him again!
Travel end date: 24 Apr 2023
Best in the Business
Billy was great to work with. After a change in our flights, he found us another option in Panama that turned out to be a perfect spot for our family. He is always super responsive, professional, and helpful. I loved the trip app that he shared the day before our travel that had all of our reservations and details in one place.
Travel end date: 18 Apr 2023
Central America Spring Break: Great Spring Break Trip
Billy was wonderful to work with. He gave us great advice and made the whole process seamless from start to finish. Room upgrade and welcome gift at the hotel were just the icing on the cake. This was the first time we used Billy but definitely not the last time.
Travel end date: 12 Mar 2023
Bhutan & Singapore: Wonderful
We loved working with Billy! He was incredibly knowledgeable and patient as we made our decisions. He made our trip incredible - great dining recommendations and reservations, very knowledgeable about resort, had kids snacks and wine and cheese waiting for us! Arranged every last detail and made it a dream trip for me as well. Felt so taken care of! He even handled it when the hotel lost my husbands tee time. It was our first time using any travel agent and we will definitely be using Billy again and again.
Travel end date: 02 Jan 2023
Christmas Break in Caribbean: Amazing Experience
Working with Billy was an amazing experience from start to finish. The trip planning was a joy and Billy gave us great options that were really thoughtful to our family and how we like to travel. He was flexible when we made adjustments, added little extras along the way like dinner and lunch reservations, gave great recommendations, and managed our questions while traveling perfectly. We will not take another trip without working with him! A true professional and a great person.
Travel end date: 26 Jul 2022
Family trip to English Countryside: Above and beyond!
Working with Billy was the best decision we made when planning our vacation. He was there from the beginning and helped us decide on the perfect location for our babymoon. He recommended a location that was EXACTLY what we wanted (and knew nothing about)! He was on top of EVERYTHING and had the best recommendations (restaurants, activities, etc). The whole trip was a breeze from start to finish because he planned every detail to make it as easy as possible so we could focus on the important stuff - fun and relaxing! I honestly dont think I will be able to plan another trip without him.
Travel end date: 01 Aug 2022
Babymoon: Vacation Perfection
Billy has booked numerous trips for us and continues to provide service beyond expectations. His knowledge and recommendations for anything from destinations, restaurant reservations, to travel concierge services have all been top notch. My family and I look forward to working with Billy for years to come and recommend him to anyone looking for the best!
Travel end date: 25 May 2022
Luxury & Convenience at a new level
Billy is the best at making the perfect recommendations and reservations for hotels, dining and excursions. This is about the 10th experience he and his colleagues have planned for me. My family has used him for multiple other travel plans. Simply the Best! Prompt, calm and always with the most terrific ideas!
Travel end date: 01 Dec 2024
Multigenerational Thanksgiving Trip
recently worked with Billy and his team to plan an 8 day trip to the south of France. Billy and everyone at the Springwell Travel Group were extremely helpful every step of the way, from deciding where to go, selecting hotels, booking restaurants and planning special activities. The trip was unforgettable and at every step our expectations were exceeded. For example, we received upgrades at hotels and had outstanding experiences with the tour guides Billy booked. I can't wait to book my next trip with Billy and have already recommended him to friends.
Travel end date: 18 Oct 2024
South of France: Highly recommend!
Billy and his team were instrumental in steering us towards the idyllic Cap Juluca resort and crafting a perfect trip for us. Their expertise and attention to detail ensured that every aspect of our journey was seamless and tailored to our preferences. From recommending the resort to organizing activities, Billy and his team went above and beyond to make our experience unforgettable. Their dedication and personalized approach truly set them apart, and we are grateful for their outstanding service in creating a memorable and flawless travel experience!
Travel end date: 03 Mar 2024
The Perfect Getaway
Billy was wonderful to work with! He planned a 5 day luxury trip to Mexico City for 20 people. Throughout the planning process, Billy was detailed, communicative, thoughtful and organized. He brought great ideas and recommendations to the itinerary. He has the taste and exposure that gave us comfort in his recommendations and they were all excellent. He followed up to double confirm all reservations and plans. I highly recommend him!
Travel end date: 12 Nov 2023